Privacy Policy

1. INTRODUCTION

By accessing and/or using this Website, which belongs to CNA Cleaning Services (VIC) Pty Ltd (CNA Cleaning Services), you acknowledge that you have read, understood, and agreed to our Privacy Policy. If you do not agree to it, you must refrain from using our Website and leave immediately.

2. CHANGES IN OUR PRIVACY POLICY

CNA Cleaning Services is authorized to modify the Privacy Policy at any time by publishing the revised text of Privacy Policy on the Website. Changes to the Privacy Policy will come into force immediately after being published on the Website. Anyone who uses this Website is obliged to periodically check the Privacy Policy and see if there are any changes or additions. If you continue using the Website after these changes, it is implied that you have accepted them. We exclude liability for any damages caused to users, registered users, or third parties due to such changes.

3. WHAT KIND OF INFORMATION DOES CNA CLEANING SERVICES COLLECT?

We collect personal information of the User such as name, address, phone number or email address only if the same User voluntarily submits it.

4. FOR WHAT PURPOSES DOES CNA CLEANING SERVICES COLLECT YOUR INFORMATION?

  • Creating our own user base
  • Answering customer queries about our services
  • Improving our products and services
  • Occasionally we can send promotional emails about new products and services, special benefits, or other information that we think will be of interest to you
  • It is also possible that we will contact you periodically for the purpose of market research. We can contact you by email, phone, or postal address. We can use the information we collect to improve the quality of the website to better meet your needs.

If you don’t want to be contacted by us for market research or promotional offers, you can ask us to stop contacting you at any time.

5. RIGHTS OF ACCESS TO THE INFORMATION KEPT BY CNA CLEANING SERVICES

At any time, you have the right to know what kind of information we have about you. Feel free to contact us through our contact form and ask about your personal data. We will respond as soon as possible. We will, however, require some form of identification so we know it’s really you who asks about your personal information. This for our protection as well as your own.

6. IS THE INFORMATION CNA CLEANING SERVICES HAS ABOUT ME SECURE?

We enforce all the recommended safety measures in order to protect your data. Our employees are required to keep your data private and safe from any misuse. Unfortunately, nothing on the Internet is 100% safe, and CNA Cleaning Services can’t always guarantee complete protection of your data. Therefore, we cannot be held responsible for any damage you might suffer because of unauthorized use of your data.

7. DOES CNA CLEANING SERVICES HAVE INFORMATION ON PEOPLE OTHER THAN CUSTOMERS?

We mostly collect information from our clients, but sometimes we store information about users who just made an inquiry or expressed a wish to be contacted in the future. The Privacy Policy applies to them as well.

8. ARE YOU WORRIED ABOUT YOUR PRIVACY?

If you have any questions or concerns about our Privacy Policy, please contact us by filling out a contact form. We will reply to you as soon as possible and resolve any issues you might have with our Privacy Policy.